Audio Hotline: 888-3-NWA-AFA

DIVISION: 2010


DOES ANYONE FISH FOR RED HERRINGS?


Shall we address the elephant in the living room--er… galley? Oh, the galley went missing? Case in point. Who decides when changes need to be made? Who chooses what counts as the "right thing to do," and measures it next to what standard? So, someone somewhere is listening to whose "feedback," making changes "together". . . with whom?

Let's get specific. Who decided it was right to divert dollars from APU repair, catering corrections, and your living wage fund into a union busting campaign so aggressive your direct relationship is now with the mailman?

Who listened to PLEAS from hundreds of flight attendants suffering CABIN FEVER earlier this summer? Who WORKED TOGETHER to wait out the weather and TURN A BLIND EYE to the HEAT. Which employee feedback suggested the changes to REPLACE MD88/90 GALLEYS with passenger seats? Who believes fighting worker's compensation claims was the right thing to do, when TOXIC EXPOSURE sickened multiple crews? Who was listening when thousands of employees suggested an INTERIM SOLUTION for contractually required B767 crew bunks?

Who thought a service makeover plus aggressively full schedules would be the right change for summer business? Who decided our IFS Senior Vice President should spend her time blogging and Facebooking and opining about the election, instead of tending to operational meltdowns?

All this talk about listening and track records and doing the right thing would be super, if that's how it worked in real life. WORKING TOGETHER for change where it's needed? We've been ASKING to do that for months. At this point, words without action are. . .well, in this case, red herrings. We needed air conditioning, service corrections, and crew bunks-with honest dialogue and mutual respect. We got hot dogs from the Trojan Horse Buffet. Go fish.

Read your September 14, 2010 NWA AFA eNews HERE

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