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    LETTER 9
    Subject: Purser Qualification Criteria
    Reference: Section 9 - Purser

    LETTER OF AGREEMENT
    between
    NORTHWEST AIRLINES, INC.
    and
    FLIGHT ATTENDANTS
    in the service of
    NORTHWEST AIRLINES, INC.
    as represented by
    INTERNATIONAL BROTHERHOOD OF TEAMSTERS


    THIS AGREEMENT is entered into by and between Northwest Airlines, Inc., a Minnesota
    Corporation (the "Employer"), and the Flight Attendants in the service of Northwest
    Airlines, Inc., as represented by the International Brotherhood of Teamsters (the
    "Union").

    The undersigned parties agree as follows:

    Section 9.C.1.e. of this Agreement indicates that in order to be eligible for Purser
    qualification training, a Flight Attendant must have a record free from any formal discipline
    related to job performance, conduct, safety, or dependability and a satisfactory record of
    attendance. Under the Company's current Performance Development program, and for
    the purposes of Purser qualification, this means that a Flight Attendant who has any of the
    following, at the time the qualification review process commences, will not be considered
    eligible:

    1. In the categories of Performance, Conduct, Safety or Dependability, a Flight
    Attendant under any current formal discipline, i.e., a Level I, Level II, Decision
    Making Leave or Last Chance Agreement, or,

    2. In the category of Attendance, a Flight Attendant with a Level II, Decision Making
    Leave or a Last Chance Agreement.

    If the "Employer" modifies the existing Performance Development Program, it will meet
    and confer with the "Union" to determine the appropriate application to the eligibility
    requirements for the Purser Position.
    Agreed to on this 1st day of June, 2000.


    FOR NORTHWEST AIRLINES, INC. FOR THE INTERNATIONAL
    BROTHERHOOD OF TEAMSTERS,
    AIRLINE DIVISION

    /s/ Julie Hagen Showers /s/ Billie Davenport
    Vice President Labor Relations-Flight President, Local 2000